All products are made to order. Production takes 2–5 business days (5–7 for hand-painted figures). Once shipped, you receive a tracking number by email.
Estimated delivery times
- Vietnam: 2–4 days
- United States, Canada, Australia, United Kingdom, EU: 7–20 business days
- Rest of the world: 10–30 business days
Shipping fees
Calculated at checkout by destination and weight. Orders over 1,500,000₫ ship free within Vietnam.
Customs & duties
International orders may be subject to import duties and taxes charged by the destination country. These are the responsibility of the recipient.
Lost or delayed parcels
If tracking shows no movement for 15 business days, contact us and we will open an investigation with the carrier and reship or refund your order.