What photos work best?
A sharp, well-lit photo of the face from the front. Add a full-body photo if you want a specific outfit or pose.
Will I see a preview before it's printed?
Yes — every order gets a digital preview in 2–3 days. We only print after you approve.
How long does it take?
Preview 2–3 days, printing and finishing 5–7 days, shipping 3–5 days. Most orders arrive within 2 weeks.
Can you make a figure of my pet?
Absolutely. Choose "1 Pet" as the figure type and upload a clear photo of your pet.
Can I upload a 3D file instead of a photo?
Yes. The upload box accepts STL, OBJ and 3MF files up to 20 MB. For bigger files, email us and we'll send an upload link.
What if the figure doesn't look like the photo?
We remake it for free. Compare it to your photo and message us within 30 days.
Do you offer discounts for several figures?
Yes — 10% off from 2 items and 15% off from 3 items, applied automatically at checkout.
Do you ship worldwide?
Yes, with tracking. Shipping is free on orders over 2,000,000₫.